From: C A
Sent: Monday, March 20, 2017 1:59 PM
To: Kate
Subject: Re: kate veterans friend
"I would like to highly recommend Robert and Kate of Veterans Friend. They were favorably recommended to me by a close friend who had utilized their services to receive a VA pension benefit for his father.
The service and direction they provided was invaluable. More importantly, their patience in dealing with our internal family affairs were beyond any expectations. We have recently received my father's VA pension benefit. There is no way this would have occurred without their consultation and service. From initial education, collecting necessary documents to claim filing; they provided a complete service that we would not have been able to maneuver through on our own.
I am their biggest fan and supporter and would be more than willing to discuss with anyone who might be considering their invaluable service."
- Craig A.
From: Becky
Sent: Friday, March 3, 2017 5:44 PM
To: Kate
Subject: Re: kate veterans friend
"Veterans Friends is the most helpful, caring, efficient group I have ever worked with. From my first contact with Kate, who assured me we would be able to get my uncles benefits for him, to completion and receipt of benefits they have been with me every step. I am truly thankful for their help in making it possible for my uncle to live comfortably for the rest of his life.
Going into this process I knew nothing and had no idea of what to do. After one phone call with Kate and then one with Robert I knew I was in the best possible hands to guide me through this. I wish everyone facing this would be as fortunate to find Veterans Friends as I was. I have and will continue to tell everyone I know about them.
Thank you so much, my uncle and I appreciate you both beyond words."
- Becky
From: R. V.
Sent: Saturday, January 28, 2017 9:47 AM
To: Kate
Subject: The paragraph I've been meaning to send
"My Father is 86 years old and a Veteran of the Korean War. After moving into Assisted Living, money was tight for him. We then learned about Veterans Friends. After meeting with Robert Dhillon and Kate Seelye from Veterans Friends, we applied for VA benefits for my Father. Robert and Kate guided us with all necessary paperwork and filed with the VA on behalf of my Father. With their encouragement, compassion, and expert knowledge of the VA laws, my Father received a VA pension and peace of mind. Many Vets and their families don't know about the VA benefits and what is available to them. Robert and Kate know what's available and have all the skill and desire to help any Veteran receive what they deserve."
- Cyd
From: M.S.
Sent: Tuesday, January 31, 2017 12:51 PM
To: Kate
Subject: Re: kate veterans friend
Hi Kate, Things have been hectic here but I wanted to get back to you, as follows:
"After years of unsuccessfully navigating through the sea of red tape standing between my father, a WWII Merchant Marine vet, and any form of desperately needed benefits from the VA, something truly game-changing occurred. It was during a hospital stay, due to an emergency admission for kidney failure and related issues, when a helpful nurse provided the family with information about Veteran's Friend. She knew my dad needed far more care than he could afford, and we explained that we had not had any luck in trying to procure VA benefits, such as Aid and Attendance, which could help tremendously with the quality of his remaining years. She advised that we call Kate and Robert at Veteran's Friend, because they are experts at procuring benefits."
"From our first conversation with Kate, we knew we were dealing with people who truly care. An informative conference call was then set with Robert, which was, in reality, a complete tutorial on available VA benefits, and how to obtain them. Robert was not only knowledgeable and confident, but actually optimistic about my father's situation. This was a breath of fresh air for both of my parents. Over the next months, we cooperated with Robert and Kate as they guided us through the application process, answered our questions, spoke with the VA (quite a feat!), and generally kept up the momentum so we could minimize the overall timeframe of the claim. Robert laid out our entire plan of action in advance, anticipating where questions would arise and providing sufficient information up front to avoid time-consuming requests for additional information. While the process was complex at times, with Robert and Kate as our "go-to's," we never felt lost or confused."
"Due to the skill and tenacity of Veteran's Friend, just four months after all documents were submitted, my dad called me one day to say he went to his bank, and to his happy surprise, his first monthly stipend had been deposited by the VA! There was indeed light at the end of the tunnel, and at 90 my dad was pleased that the tunnel was not very long! Now, as my parents receive more assistance from caregivers due to the pension, they are enjoying their golden years far more than before, and breathing a sigh of relief."